“Mail over quota notification” email
Your Mailbox Quota
If your website and emails are hosted by Accurate Expressions, your mailboxes are configured by default with a predefined quota of 1024MB (1GB) disk space. You can modify the disk space quota as needed (more info at SureSupport).
NB: the maximum size for your mailbox is 10GB on the Economy Plan and 15GB on the Business Plan.
If your mailbox reaches a certain percentage of its quota (90% by default), you will receive the following notification from SureSupport:
Sender: noreply@suresupport.com
Please be advised that username@domain.com e-mail account is currently using more than 90% of its space. Keep in mind that if your mailbox is full, you will not be able to receive new messages. Please clean up your mailbox in order to prevent e-mail loss.
Need assistance on this matter? Please read:
http://www.suresupport.com/faq/9/49
Thank you.
Best regards,
SureSupport.com
Please be wary of scam emails! It’s not uncommon to receive a similar looking email from scammers, so it’s a good idea to familiarise yourself with the official email so you don’t get caught out.
If you receive an email that you’re unsure of, forward it to Accurate Expressions or log a ticket with SureSupport to seek clarification.
Cleaning up your Inbox
You have a couple of options here:
- Delete old messages from your mailbox using the Webmail program
- Download some of your messages from the server to your local computer
Click the More at SureSupport button below for more information on how to do this.